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Housing and Utilities

Since the start of the coronavirus pandemic, millions of Americans have struggled to keep up with their rental and mortgage payments. Approximately 150,000 Arizonans faced eviction before Congress extended the CDC’s eviction moratorium in December, and thousands more have had to face the prospect of foreclosure and homelessness.

The COVID relief bill passed in December 2020 provided $25 billion to establish the first ever federal rental assistance program. Over $484 million of that assistance went directly to Arizonans through the newly established Emergency Rental Assistance Program (ERAP). The American Rescue Plan provided an additional $21.55 billion for the ERAP as well as $9.961 billion in assistance for homeowners and over $4.5 billion in utility assistance to help Americans keep the lights on and the water running.

Eviction Moratorium

President Biden has extended the CDC’s eviction moratorium through June 30, 2021. You can learn more here.

If you live in the City of Phoenix and are facing eviction, you can contact Community Legal Service’s (CLS) Tenants Eviction Assistance Project (TEAP) by calling 602-385-8880. If you live outside the City of Phoenix, you can contact CLS by calling 602-258-3434 or by emailing info@clsaz.org.

Emergency Rental Assistance (ERA) Program

The ERA program is administered by various localities and you should apply based on where live.

If you are a Phoenix resident, you can learn more about the City of Phoenix’s ERA Program here. To apply, you can call Phoenix's Human Services Department at 602-534-AIDE (2433) on Mondays only, starting at 8 AM Arizona Time. You can also apply online through the non-profit, Wildfire, here.

If you live in Glendale you can learn more and apply for the city’s ERA program – which is administered through Glendale’s Crisis Assistance Programs (CAP) – here. For questions or additional assistance, you can call CAP at 623-930-2854, Monday – Friday, 8AM – 5PM. It is important to note that you may have a Glendale mailing address but be in another agency’s jurisdiction. You can check in which jurisdiction your address falls here.

If you live in Tolleson or Guadalupe, or otherwise fall under Maricopa County’s service jurisdiction, you can apply for assistance through Maricopa County’s ERA Program. You can apply online here.

If you live elsewhere in Arizona, you can find information about your location’s ERA Program here.

Assistance for Homeowners

The Save Our Home AZ (“SOHAZ”) Program offers Principal Reduction Assistance, Monthly Mortgage Subsidy Assistance for under and unemployed Arizonans and Second Lien Elimination Assistance to qualified Arizona homeowners. You can learn more here. You can fill out a self-assessment to see if you qualify and apply here.

You can speak to a free Housing Counselor by calling 1-877-448-1211. Other SOHAZ Program questions may be directed to the Arizona Department of Housing, Monday through Friday, from 8:00 a.m. – 5:00 p.m. by dialing (602) 771-1000.

Additional foreclosure prevention assistance programs can be found here and here.

Utility Assistance

Through the American Rescue Plan and other funding authorized through Congress, Arizona is expected to receive $76 million in 2021 for the Low-Income Home Energy Assistance Program (LIHEAP). You can see if you’re eligible and learn how to apply here.

You can learn how to apply for utility assistance in the City of Phoenix here. You can apply for utility assistance in Glendale here. You can apply for utility assistance through Maricopa County here.

Learn more about COVID-19 response and assistance programs by APS and SRP.